Every operations team has a list of tasks that are too fiddly to script and too repetitive to enjoy. Historically the fix was a big platform migration that promised to "transform" everything and usually arrived late.
Agentic workflows are the opposite bet. We target one painful loop - claim triage, ticket deflection, report generation - and hand it to a model that can read context, take an action, and escalate when it’s unsure.
Because each workflow is small, it ships in weeks and pays for itself before the next one starts. Risk stays contained: if a workflow misbehaves, you switch it off without touching the rest of the business.
Stack enough of these and the platform migration you were dreading quietly becomes unnecessary.